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What is the purpose of the NBN?

The NBN aims to evolve Australia’s digital backbone to meet the ever-changing needs of people across the country, providing reliable and fast internet connectivity.

What types of services does the NBN offer?

NBN offers various services, including full fibre connections for residential users, business-grade fibre solutions, and connectivity options such as Fixed Wireless and Satellite services.

How can individuals or businesses connect to the NBN?

Individuals and businesses can connect to the NBN by contacting a phone or internet provider to order an NBN-powered plan suitable for their needs.

What should users do in case of a power blackout?

In the event of a power blackout, users should be aware that services reliant on the NBN may be affected, and it is advisable to have alternative communication methods in place.

Is the NBN available in rural and remote areas?

Yes, the NBN aims to provide internet connectivity to regional and remote areas through various technologies, including Fixed Wireless and Satellite services.

What happens to existing fixed-line services when transitioning to the NBN?

Existing fixed-line services will eventually be disconnected once the NBN network is fully operational in an area, and users are encouraged to switch to NBN services to maintain connectivity.

Q: How often does Nbn experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Nbn outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.